Shipping policy

At Highline Wear Pro, we work to process and deliver your golf gloves as efficiently as possible.

Because we manufacture golf gloves in Sialkot, Pakistan, processing and delivery times may vary depending on the product, order type, destination, customization requirements, shipping carrier, customs processing, and other circumstances outside our control.

Order Processing

For standard products, orders are normally prepared for shipment after payment has been successfully confirmed.

For customized, personalized, wholesale, or manufacturing orders, additional processing and production time may apply.

Our typical production/delivery timeline for applicable manufacturing or customized orders is approximately 15–20 days, unless a different timeline has been agreed with the customer.

Shipping Times

Shipping times vary according to destination and shipping method.

The estimated delivery timeframe shown at checkout or communicated by our team should be considered an estimate rather than a guaranteed delivery date.

International shipments may take additional time due to:

  • Customs inspections
  • Import procedures
  • Local postal or courier delays
  • Weather conditions
  • Public holidays
  • Incorrect or incomplete delivery information
  • Unexpected transportation delays

Shipping Address

Customers are responsible for providing accurate and complete shipping information.

Please carefully check your:

  • Full name
  • Street address
  • City
  • State/province
  • Postal/ZIP code
  • Country
  • Phone number

Highline Wear Pro cannot be responsible for delays, failed deliveries, or additional shipping charges resulting from incorrect or incomplete information provided by the customer.

International Shipping

Highline Wear Pro may ship internationally depending on the destination and available shipping services.

International customers may be responsible for customs duties, import taxes, VAT, brokerage fees, or other charges imposed by the destination country.

These charges are generally not included in the product price or shipping fee unless specifically stated at checkout.

Customers are responsible for understanding and paying applicable import charges in their country.

Customs Delays

International shipments may be held by customs for inspection or additional documentation.

Highline Wear Pro does not control customs procedures in the destination country and cannot guarantee how long customs clearance will take.

Tracking

Where tracking is available, tracking information will be provided to the customer after the order has been shipped.

Tracking information may take some time to become active after the carrier receives and scans the shipment.

Lost or Delayed Packages

If your package appears to be significantly delayed, please contact us with your order number and tracking information.

We will work with the relevant shipping carrier to investigate the shipment.

Once a package has been handed over to the shipping carrier, certain delivery delays may be outside our direct control.

Damaged Packages

If your package arrives visibly damaged, please photograph the package and product before discarding any packaging materials and contact us as soon as possible.

Delivery Address Changes

If you need to change your shipping address, contact us immediately.

We will attempt to update the address if the order has not yet been processed or shipped.

Once an order has shipped, we may not be able to change the delivery address.

Contact

For shipping questions, contact:

Highline Wear Pro
Email: info@highlinewearpro.com
Phone: +92 333 0966468
Location: Sialkot, Punjab, Pakistan